A: We do not offer refunds on our hourly packages. Substantial discounts are provided to you for selecting a package. If you can’t find a package that’s comfortable for you, please contact our Enrollment Director to inquire about our custom packages, or you may purchase individual lessons. If you have already purchased a package and cannot use the remaining time, you may contact our Enrollment Director at enrollmentdirector@lingualmuse.com to arrange a gift certificate(s) for your unused time, providing that time has not expired.